Shipping and returns
We ship our products to main destinations worldwide, using EMS – Express Mail Service.
EMS guarantees delivery times of within 3-5 business days to main destinations worldwide with Internet tracking.
We charge standard fees for delivery which is based on your shipping address, the delivery method you choose and total weight of the package — you’ll see the totals on the checkout page.
Item is shipped within 3-4 days (varies) after receiving payment.
As soon as your order is shipped, you’ll receive an email with a tracking number and instructions on how to track your package.
In cases where the package is kept at the customer's local post office or customs, it is the customer's responsibility to collect the item. No refunds shall be issued for non-collected items.
Items may be subject to customs processing depending on the item's customs value. ACLIM8 declares the item's customs value and must comply with customs declaration laws.
As the customer, you should be aware and responsible for possible customs and duty charges such as:
- Delays from customs inspection.
- Import duties and taxes, which buyers must pay.
- Brokerage fees are payable at the point of delivery.
Your country's customs office can offer more details.
ACLIM8™ offers a Thirty (30) day return policy on purchases. ACLIM8™ will refund the value of the item returned in your order, less shipping costs each way.
If the return is a result of ACLIM8™ error, we will also refund shipping charges.
Items should be returned in the same condition in which it was received, and it should include all items that were in the original package. Items should be returned in the original product packaging with the invoice included.
If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it wasn't packaged correctly, ACLIM8™ might deduct from the refund to cover the amount of loss.
Engraved or customised items are not subject to return or exchange
Questions about the Shipping and returns should be sent to us at firstname.lastname@example.org.